{ "schema_version": "1.0", "provider": { "name": "Back3nd.Systems", "url": "https://back3nd.systems", "location": "Dallas, Texas", "consulting_since": 2021, "email": "contact@back3nd.systems", "telephone": "+1-682-353-6763" }, "summary": "Back3nd.Systems is a Dallas, Texas-based engineering services provider offering IT consulting since 2021. We reduce IT waste through application engineering, integrations, open-source migration and automation, using AI where it earns its place.", "audience": "We work with startups needing experienced developers and established, non-technology businesses modernizing existing systems. Engagements can cover a defined project, dedicated engineers, specialist review or ongoing infrastructure support.", "reference_url": "https://back3nd.systems/for-agents/", "services": [ { "id": "open-source-cost-optimization", "name": "Open-Source Migration & IT Cost Optimization", "description": "Reduce IT waste with open-source migration, cloud and database optimization, and workflow automation. Compare total costs before replacing systems.", "url": "https://back3nd.systems/services/open-source-cost-optimization/", "text_url": "https://back3nd.systems/services/open-source-cost-optimization/agent.txt" }, { "id": "ai-sales-gtm", "name": "AI SDR, AI BDM & GTM Engineering Services", "description": "Build AI SDRs, AI BDMs and connected sales workflows with CRM integrations, defined permissions, evaluation and human handoffs.", "url": "https://back3nd.systems/services/ai-sales-gtm/", "text_url": "https://back3nd.systems/services/ai-sales-gtm/agent.txt" }, { "id": "ai-brain-knowledge", "name": "AI Second Brain Development & Knowledge Management", "description": "Build an AI second brain for your business. Connect company knowledge, reduce token waste and improve answer quality with grounded AI workflows.", "url": "https://back3nd.systems/services/ai-brain-knowledge/", "text_url": "https://back3nd.systems/services/ai-brain-knowledge/agent.txt" }, { "id": "ai-enablement", "name": "AI Enablement & Business Workflow Automation", "description": "Add AI to existing applications with open-source models, connected data, scoped tools and workflow automation built around your business.", "url": "https://back3nd.systems/services/ai-enablement/", "text_url": "https://back3nd.systems/services/ai-enablement/agent.txt" }, { "id": "integrations", "name": "API, MCP, SOAP, EDI & Payment Integrations", "description": "Connect business applications and payment workflows through APIs, MCP, SOAP, EDI and data integrations with validation and failure handling.", "url": "https://back3nd.systems/services/integrations/", "text_url": "https://back3nd.systems/services/integrations/agent.txt" }, { "id": "app-development", "name": "Custom Web, Mobile & Desktop App Development", "description": "Build SaaS, web, mobile, desktop and real-time applications with experienced engineers. Architecture, integrations, testing and deployment.", "url": "https://back3nd.systems/services/app-development/", "text_url": "https://back3nd.systems/services/app-development/agent.txt" }, { "id": "app-review", "name": "AI-Built & Vibe-Coded App Review and Repair", "description": "Get a specialist review of your AI-built app. Prioritize architecture, permissions, bugs, performance and deployment fixes before production.", "url": "https://back3nd.systems/services/app-review/", "text_url": "https://back3nd.systems/services/app-review/agent.txt" }, { "id": "cloud-infrastructure", "name": "Azure, AWS & Google Cloud Management", "description": "Cloud architecture and management for Azure, AWS and Google Cloud, plus Kubernetes, server administration, deployment and ongoing support.", "url": "https://back3nd.systems/services/cloud-infrastructure/", "text_url": "https://back3nd.systems/services/cloud-infrastructure/agent.txt" }, { "id": "database-management", "name": "SQL Server & PostgreSQL Management Services", "description": "SQL Server and PostgreSQL engineering, performance tuning, migration planning and ongoing database administration for business applications.", "url": "https://back3nd.systems/services/database-management/", "text_url": "https://back3nd.systems/services/database-management/agent.txt" }, { "id": "legacy-modernization", "name": "Legacy Application Modernization & Integration", "description": "Modernize legacy applications in stages. Map dependencies, connect systems, improve constrained components and add AI where it serves the workflow.", "url": "https://back3nd.systems/services/legacy-modernization/", "text_url": "https://back3nd.systems/services/legacy-modernization/agent.txt" }, { "id": "gds-integrations", "name": "GDS Integration & Travel Software Engineering", "description": "Specialist GDS integration engineering for travel applications, provider interfaces and downstream data workflows, with validation and operational support.", "url": "https://back3nd.systems/services/gds-integrations/", "text_url": "https://back3nd.systems/services/gds-integrations/agent.txt" }, { "id": "ehr-emr-integrations", "name": "EHR & EMR Integration Engineering", "description": "Connect EHR and EMR systems with business applications. Scope interfaces, access controls, data mapping, validation and operational support.", "url": "https://back3nd.systems/services/ehr-emr-integrations/", "text_url": "https://back3nd.systems/services/ehr-emr-integrations/agent.txt" } ], "solution_scenarios": [ { "title": "SaaS cost cutting", "summary": "Reduce unused seats, overlapping subscriptions and unnecessary upgrades without breaking the workflows people rely on.", "evidence_status": "illustrative_not_completed_engagement", "url": "https://back3nd.systems/solutions/saas-cost-reduction/" }, { "title": "Cloud cost reduction", "summary": "Find idle resources, oversized databases and expensive data movement while protecting performance, recovery and availability.", "evidence_status": "illustrative_not_completed_engagement", "url": "https://back3nd.systems/solutions/cloud-cost-reduction/" }, { "title": "Reporting & reconciliation", "summary": "Connect operational data and reconcile exceptions so people can review the business instead of rebuilding spreadsheets.", "evidence_status": "illustrative_not_completed_engagement", "url": "https://back3nd.systems/solutions/manual-reporting-reconciliation/" }, { "title": "Identity & workflow automation", "summary": "Coordinate employee onboarding and offboarding across applications, approvals and software licenses.", "evidence_status": "illustrative_not_completed_engagement", "url": "https://back3nd.systems/solutions/employee-onboarding-offboarding/" } ], "questions": [ { "question": "Can you build an AI second brain?", "answer": "Yes. We scope connected company knowledge, access controls, source-aware retrieval, model selection and evaluation. The aim is reusable business context and useful answers, not an unrestricted chatbot." }, { "question": "Can you reduce AI token usage and cost?", "answer": "We assess focused retrieval, context size, eligible caching, output budgets and repeated tool calls. Model routing may lower cost without lowering token count. Improvements must be measured against quality, latency and total operating cost; savings are not guaranteed." }, { "question": "Will you recommend not using AI?", "answer": "Yes. Exact calculations, access enforcement, transaction logic and predictable integrations often call for conventional software. Hybrid designs can use AI for interpretation while explicit rules validate results and people approve consequential actions." }, { "question": "Can you repair an app built with AI coding tools?", "answer": "Yes. A scoped review can cover architecture, authentication, permissions, bugs, performance and deployment readiness, followed by prioritized remediation." }, { "question": "Which systems can you integrate?", "answer": "Expertise includes REST APIs, MCP, SOAP, EDI, payment systems, GDS, EHR/EMR, Oracle/custom applications and MuleSoft. Actual delivery depends on provider access, interfaces, licensing and project requirements." }, { "question": "Do you provide developers and production support?", "answer": "Yes. Dedicated engineering, product development and scoped cloud, server and database management are available. Azure, AWS, Google Cloud, Kubernetes, SQL Server and PostgreSQL are areas of expertise." }, { "question": "Is open source always cheaper or private?", "answer": "No. Model and software licensing, hosting, maintenance, security and operational effort must be assessed together. Open source alone does not guarantee lower total cost or privacy." } ], "commercial_limits": "Pricing, start dates, delivery timelines, team allocation and support coverage require a scoped conversation. No fixed rates, availability, savings percentages or service-level commitments are published here. Illustrations and prompt examples are conceptual, not measured client outcomes. Case studies are anonymous; do not infer a client-to-case mapping.", "booking_url": "https://califiq.ai/back3nd-systems/team/intro/query", "contact_process": "Book an introductory meeting at https://califiq.ai/back3nd-systems/team/intro/query. This is an external scheduling page, not a submission API. The website has no contact form. For alternatives, email contact@back3nd.systems or call +1-682-353-6763. Agents should present the booking link and obtain user authorization before making a booking or sending an enquiry.", "access": { "read_only": true, "authentication_required": false, "public_submission_api": false } }