All case studies
Identity & onboarding

Connecting identity automation with vendor onboarding.

IAM and vendor-onboarding automation for the retail organization, delivered through a partner.

DOMAINIdentity & onboarding
ENGAGEMENTDelivered through a partner
ENGINEERING FOCUSIAM · Vendor onboarding · Workflow automation
Onboarding meets identity management
Vendor workflowOnboarding context
Identity requirementsRequired access
ENGINEERING LAYERWorkflow automation · IAM
Onboarding progressionProcess steps
Access managementIdentity changes
Exception handling connects business and access decisions

Conceptual view of the engineering scope, not an as-built client architecture.

The problem

Back3nd worked on identity and access management and vendor-onboarding automation for the retail organization through a partner.

Why engineering mattered

Vendor onboarding connects a business process to identity and access requirements. The engineering challenge is to address the onboarding workflow and its access dependencies together, rather than treating each as an isolated task.

What we engineered

01

Identity & access management

Engineering work on IAM automation.

02

Vendor onboarding

Automation work supporting the vendor-onboarding process.

03

Partner delivery

Contributions delivered through the partner engagement.

Delivered scope

Engineering contributions across IAM and vendor-onboarding automation. This case describes partner-delivered work rather than a direct contracting relationship with the retail organization.

LET’S GET TO WORK

Where is technology costing you too much?

Software spend. Repetitive work. Disconnected systems. Let’s find the engineering changes that make a difference.

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